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How long does it take to make a bespoke Adamas jewellery?

Our crafting process typically spans 5 – 8 weeks from design confirmation. Starting early allows us ample time to ensure top-notch quality. For intricate designs, additional time may be required. Start the process early to guarantee the finest craftsmanship.

Can I purchase Adamas items online?

Yes, you can. We offer ready-made online collections for all who browse and shop from the convenience of their home. In addition, we thrive on personalized experiences with bespoke pieces. While we prefer in-person consultations, our video appointments ensure seamless communication, even if you're not in Singapore.

Can I bring in my own gems to set at Adamas?

We're happy to accommodate customers who wish to incorporate their own stones into our designs. This can be done with a minimum setting budget of US$3000. However, it's important to note that there's always a risk of damage when setting any gemstone. Certification is essential for your gemstones, and we're here to assist you with that for a fee.

Do you take international clients?

Absolutely! For our international clients, we offer video consultations to showcase the gemstones you're interested in. This service is a specialty of ours and is frequently utilized by our overseas clients. Once you've selected a gemstone, we'll provide you with a credit card payment link to proceed.

Do you carry any ready-made pieces in your e-store?

Yes we do. More importantly, our expertise lies the art of crafting bespoke creations meticulously tailored to our clients' unique tastes and desires. Our skilled artisans combine traditional craftsmanship with innovative techniques to transform your ideas into timeless treasures. Schedule an appointment today, and let's embark on a journey to create something truly extraordinary together.

How much is a piece of Adamas bespoke jewellery?

Every piece is specially designed and created for the client from scratch. With our emphasis on coloured gemstones, individual gemstones are totally unique and price depends on size, cut, colour, clarity, origin and more. In general our bespoke pieces start from USD 3000 to ensure that the finest gemstones are used, and quality craftsmanship goes into each and every one of our pieces.

What gold fineness do you use?

We pride ourselves on using the finest materials in our jewelry. That's why we exclusively use 18k gold, renowned for its superior quality and higher purity compared to 14k gold. Elevate your style with our exquisite pieces crafted to stand the test of time.

What diamonds do you use?

We are committed to ethical sourcing practices. Our diamonds are natural, conflict-free, and ethically sourced, ensuring transparency and integrity throughout the supply chain. Over 1 carat diamonds are GIA certified. We do not use lab diamonds in our collections. With us, you can cherish your jewelry with peace of mind, knowing it reflects both beauty and ethical values.

Where is your physical store?

We operate exclusively online to provide unbiased advice and help you discover what works best for you. Our jewelry collection is available online, including bespoke tailored pieces, eliminating the need for hard-selling tactics as we do not carry any pre-made items. This approach allows us to offer significant savings on overhead costs, ensuring you receive maximum value for your jewelry. Our exclusive online experience is designed for your convenience and privacy. We offer in-person appointments or consultations in the comfort of your own space. Throughout the process, we provide real-time updates, keeping you informed every step of the way.

How do we collect our jewelry when it is ready?

Once your piece is ready, we will arrange secure delivery at your convenience. For clients in Singapore, we offer personal delivery of your jewelry. For international clients, your jewelry will be sent via secure and insured parcel delivery, requiring your signature to ensure safe arrival. 

What after-sales service do you provide?

Our commitment extends to sustainable maintenance and care, where we offer guidance on simple yet effective methods to keep your jewelry sparkling. Additionally, we offer repolishing and replating services to ensure your jewelry maintains its luster and looks brand new, even after 5 to 10 years of wear.

Can you customise a piece with my existing gemstone?

Absolutely! We specialize in crafting custom pieces, and if you already possess a gemstone, we'd be delighted to incorporate it into your design. Simply send us a WhatsApp message with an image of the gemstone and any design concepts you have in mind. Our team will review your specifications and provide expert guidance to bring your vision to life. This bespoke service includes a fee.

What’s the resale value of my jewelry ?

The resale value of your jewelry is determined by market demand. Most people purchase jewelry for personal enjoyment. Consequently, a gemstone set into a ring and worn daily will likely decrease in value compared to its original purchase price. However, some stones have significantly increased in value over the past 10 years. Therefore, it is reasonable to assume that a ring bought today could retain its value or even appreciate over the next five years.

Can I wear my jewelry to swim or shower?

Although our Adamas jewelry is durable, it's not worth the risk. Many people lose their jewelry while swimming, or have their rings slip off and get chipped in the shower. Additionally, prolonged exposure to chlorine in swimming pools or detergents in bathing products can dull the metal and stones.

Is there a warranty with Adamas products?

Certainly, Adamas offers a 30-days warranty against genuine manufacturing defects for our pieces. However, this warranty excludes damage resulting from careless wear or use.

I changed my mind. Can I get a refund?

Unfortunately, we are unable to provide refunds at Adamas. However, we prioritize customer satisfaction and are committed to addressing any issues with your purchase. Thank you for your understanding.

Do you offer consultations?

Yes we do. Please be advised that there is a USD 50 deposit required to secure your one-on-one consultation with us. This allows us to prepare designs and ideas in advance for a more detailed discussion. This deposit will be deducted from your final total. Our consultations are typically held via Zoom for convenience and privacy. Please indicate your preference in our Appointment form. We are dedicated to assist our clients in creating their ideal bespoke jewelry piece.

How do I measure my ring size?

When using our ring conversion chart, it's essential to measure your finger accurately to find the perfect fit. Ring sizes can vary internationally, so be sure to compare your measurements with our chart carefully. If you're unsure about your size, we recommend referring to our detailed sizing guide or reaching out to us directly for personalized assistance.

What ring sizes are available in your online collection?

Our online Ring collections offer standard sizes, typically US 6, 7, or 8. For larger sizes, an additional cost will apply. If a price adjustment is needed for your size, we will contact you with the details before shipping. If you're unsure about your size, we recommend referring to our detailed sizing guide or reaching out to us directly for personalized assistance.

What is the length of your necklaces?

Most of our online necklace collections come with a standard 18k gold chain that is wearable at 2 lengths, 40 or 45cm, ensuring a perfect fit and versatile styling options. If you desire a specific length, please let us know, and we will provide a custom quote accordingly.

How does Adamas embrace CSR?

Our commitment to CSR is reflected in every aspect of our business. We prioritize ethical sourcing, ensuring that our diamonds and gemstones come from responsible and conflict-free origins. Our supply chain is carefully vetted to support fair labor practices and sustainable mining methods. We collaborate with trusted partners who adhere to strict environmental and social standards, contributing to the preservation of natural resources and the well-being of local communities. By choosing us, you support not only exquisite craftsmanship but also a brand dedicated to making a positive impact on the world.

How long will my order take to arrive?

We offer worldwide shipping on all orders. Each piece is carefully packaged to ensure safe delivery. Orders are processed within 1-3 business days and shipped via trusted carriers. Shipping times vary by destination, typically ranging from 3-7 business days for domestic orders and 7-14 business days for international orders. Please note that some pieces may take longer to make and process. We will update you once your shipment is on its way. Tracking information will be provided once your order is dispatched. International shipments may be subject to customs duties and fees, which are the responsibility of the buyer. We strive to make your shopping experience as smooth and timely as possible.

Are your prices subject to change?

Please note that our prices are subjected to change without prior notice. As we strive to offer the finest quality materials and craftsmanship, market fluctuations, material availability, and other factors may impact our pricing. We are committed to ensuring transparency and will always provide clear and updated pricing information at the time of your purchase. Should there be any significant price changes that affect your order, we will notify you promptly. Thank you for your understanding as we maintain the high standards of our jewelry and services.

So how do I get started?

We encourage you to schedule a personal consultation with us to gain comprehensive clarity on your choice of diamond or gemstone and design. During the session, you'll receive exclusive insights and actionable steps for your custom jewelry project. We have a structured approach tailored to assist our dedicated clients in achieving their dream jewelry piece.

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  • DIAMONDS

    Diamonds, the epitome of elegance and allure, have captivated humanity for centuries. Formed deep within the Earth's mantle under intense pressure and heat, these gems symbolize love, luxury, and status. Truly, diamonds are nature's most coveted treasure.

  • GEMSTONES

    Coloured gemstones, radiant marvels of the Earth's crust, display a captivating array of hues, from the fiery crimson of rubies to the serene blue of sapphires. Each gemstone's unique allure is a testament to the geological forces that created them. The most common colored gemstones include sapphires, emeralds and rubies.

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