T&C

  1. Scope of Agreement: These terms and conditions govern the sale and purchase of jewelry ("Products") offered by [Adamas Gems ] ("Seller") to customers ("Buyer"). By placing an order with the Seller, the Buyer agrees to be bound by these terms and conditions.
  2. Ordering and Payment: Orders can be placed through the Seller's website, authorized retailers, or designated representatives. Payment must be made in full at the time of purchase unless otherwise agreed upon in writing by both parties. Prices are listed in [USD] and are exclusive of taxes, shipping, and handling fees. Prices quoted are valid for 14 days from the date of the quote.
  3. Product Availability and Custom Orders: Product availability is subject to change without notice. Custom orders require a non-refundable deposit of [50]% of the total purchase price. Any modifications to custom orders must be approved in writing by the Seller.
  4. Shipping and Delivery: The Seller will arrange for insured shipping of the Products to the Buyer's designated address. Delivery times may vary depending on the Buyer's location and the availability of the Products. The Buyer is responsible for the delivery cost, any import duties, taxes, or customs fees incurred.
  5. Returns and Exchanges: Returns and exchanges are not accepted and non-returnable for both online and bespoke jewelry.
  6. Warranty: The Seller offers a 30-days warranty for all Products. This warranty does not cover damage caused by normal wear and tear, misuse, or unauthorized repairs.
  7. Intellectual Property: All intellectual property rights, including trademarks, logos, photos, images and designs, belong to the Seller. The Buyer agrees not to reproduce, distribute, or modify any intellectual property without the Seller's prior written consent.
  8. Each piece is handcrafted, which means there may be slight variations in stone and gold weight. These natural differences contribute to the individuality of each item.
  9. Governing Law and Jurisdiction: These terms and conditions are governed by the laws of [Singapore]. Any disputes arising out of or in connection with this agreement shall be resolved through arbitration in accordance with the rules of the [Singapore Arbitration Institution].
  10. By purchasing Products from the Seller, the Buyer acknowledges and agrees to abide by these terms and conditions.